Not many dental practices can boast over three decades of experienced care, and fewer still can provide the level of expertise, personalization, and innovation found at Eastern Shore Smile Solutions. Since 1989, we have been on the forefront of comprehensive dentistry solutions, driven by a mission to create an environment that provides patient education, encourages open communication, and offers state-of-the-art treatments, empowering you to take charge of your oral health. Coupling an extensive educational and experiential background with the most innovative technology in dentistry, we are able to offer our patients the convenience of all-inclusive care and the security of knowing an exceptional team of dentists is collaborating to restore you to optimal oral and overall health.
Eastern Shore Smile Solutions has two locations in Easton and Cambridge. We look forward to seeing you there!
Dr. Randy Hiers completed his undergraduate degree at Clemson University and furthered his education at the University of Maryland School of Dentistry earning his degree as a Doctor of Dental Surgery. Since becoming a dentist, Dr. Hiers has been a lifelong learner, far exceeding the required continuing education and always seeking the best teachers to bring new skills and services back to the Shore. After eight years of practicing in Baltimore, MD, he moved to the Eastern Shore in 1989 and founded Randall H. Hiers, DDS, PA, better known today as Eastern Shore Smile Solutions.
Dr. Hiers continues to live on the Eastern Shore of Maryland with his best friend and wife, Kathy Hiers. They have been blessed with a wonderful son, Casey, and share their home with their labrador, Charlie. Outside of the office, you will most likely find him fishing or preparing for the next waterfowl season. He also fills his time caring for their home and property on Taylors Island in Dorchester County.
Dr. Hiers’ passion in dentistry is complex cases involving sedation, implants, and full mouth rehabilitation, though he enjoys all aspects of dentistry. He is always looking for an opportunity to bring a beautiful smile back to someone’s face. His goal is to exceed each patient’s expectations and deliver care that impacts the patient for a lifetime.
Dr. Chris Morrow was raised in Southern Maryland and has been integral to the success of Eastern Shore Smile Solutions since joining the practice in 2012. He earned his undergraduate degrees in both Neuroscience and Chemistry, graduating with the honors of Summa Cum Laude from the University of Pittsburgh. He continued his education, obtaining his degree as a Doctor of Medicine in Dentistry from the University of Pittsburgh School of Dental Medicine. While in dental school, he was afforded the opportunity to complete various regional specialty externships and lead dental and faith focused mission trips to the Caribbean. Since joining Eastern Shore Smile Solutions, Dr. Morrow has followed in Dr. Hiers’s footsteps, seeking the best educators and most effective procedures to learn and bring comprehensive oral health access to the Shore.
He continues to provide faith based dental mission trips to foreign countries and communities in need on a yearly basis.
When not in the office, Dr. Morrow enjoys spending quality time with his wonderful wife, Heather, and their two beautiful boys, Jacob and Benjamin, as well as their black lab, Tilly, They live in Cambridge and love the unique small towns of the Eastern Shore.
Aside from his primary focus of his faith, family, and profession, the outdoors always calls, whether it be the local pastimes of crabbing, hunting, and fishing, or the more universal camping, biking and hiking. The family enjoys traveling to explore and experience the beautiful wonders of the world.
Dr. Morrow finds passion in treating all phases of dentistry, but finds particular interest in providing complex rehabilitations, often including sedation and implantology, with state of the art technology. He loves what he does and who he serves, considering it a true privilege to have the opportunity to practice dentistry and raise a family in such a unique geographical and cultural area.
Dr. Elba Olivero joined Eastern Shore Smile Solutions in August 2021. Originally from Cary, NC, she received her bachelors degree from Appalachian State University in beautiful Boone, NC. Dr. Olivero is a proud Tarheel and attended the University of North Carolina School of Dentistry in
Chapel Hill, NC. During her time in dental school, she was elected president of the dental fraternity, Delta Sigma Delta, and completed a month-long mission trip in Malawi, Africa to help those with limited access to dental care.
Dr. Olivero moved to Annapolis, MD in the summer of 2016 where she currently resides. Her desire to become a dentist started at a young age. She has a passion for helping the underserved and transforming smiles to build patient’s confidence. With her Latina background, she feels privileged to serve the local Latin community. Outside of dentistry, she enjoys being on the water
and traveling.
Dr. Robert Morrow (“Senior”) has joined his son, Dr. Christopher Morrow, here at Eastern Shore Smile Solutions. Dr. Morrow grew up in New York City, graduating with Honors from St. John’s University with a B.S. in Biology. He went on to earn his Doctorate in Dental Surgery from the State University of New York at Buffalo. Midway through dental school, he was commissioned in the United States Navy. Upon graduation, he began his career as a Dental Officer at Patuxent River Naval Air Station in Southern Maryland, followed by a brief stint in the Norfolk area before returning to Pax River. After six years of service in the Dental Corps, Dr. Morrow, separated from Active Duty and began his Practice in Southern Maryland.
Dr. Morrow and the love of his life, his wife Sue, raised their five children in Calvert County. They remain in Calvert County as it is central to the homes of their children and families, who have spread from here in Cambridge to Frederick, Maryland. Sue and Dr. Morrow enjoy spending as much time as they can with their family. In their free time they enjoy being outdoors, hiking, camping, and cycling. Both Sue and Dr. Morrow are active in their church, St. James Episcopal Church in Lothian, Maryland. It is the church they raised their family in and through the years have been active teaching Church School, served on the Vestry, and participated in may community outreach ministries.
Dr. Morrow believes strongly in the power of being a lifelong learner in order to excel at one’s craft. To that end, he participates in a broad spectrum of continuing education in dentistry. Dr. Morrow is pleased to have the opportunity to work with his son, serving the Eastern Shore community and appreciates the great patients and wonderful team here at Eastern Shore Smile Solutions.
Dr. Iris Chan joined Eastern Shore Smile Solutions in the summer of 2023. She earned her bachelor’s degree in Human Physiology from Boston University. She continued her education at the University of Pennsylvania School of Dental Medicine obtaining her Doctor of Medicine in Dentistry. Since becoming part of the team, Dr. Chan has drawn inspiration from Dr. Hiers and Dr. Morrow’s dedication to discovering and applying the most advanced techniques to provide the best care for their patient, and has chosen to follow that path.
In addition to her work at Eastern Shore Smile Solutions, Dr. Chan has traveled to Guatemala for a week-long mission trip providing dental care to that underserved community with extremely limited access to healthcare. She attended that trip alongside Dr. Morrow and Dr. Olivero.
Originally from Hong Kong, Dr. Chan relocated to the United States in 2014. She now lives on Kent Island with her wonderful husband, Sam, and their four beautiful cats: Oreo, Mia, Waffle, and Faye. Outside of dentistry, Dr. Chan enjoys spending time with her cats, traveling, and savoring a good glass of wine.
Dr. Taylor Kvilhaug was born and raised in Seaford, Delaware. She originally joined Eastern Shore Smile Solutions after acquiring her Bachelors Degree with honors from Towson University. During that time, she trained as a dental assistant under both Dr. Hiers and Dr. Christopher Morrow, while nurturing her growing passion for dentistry. After her initial stint with the practice, she attended the University of Pennsylvania School of Dental Medicine where she earned her degree with clinical honors of Doctor in Medicine of Dentistry. After graduating she returned to Eastern Shore Smile Solutions to continue serving the community, now as a dentist.
In her spare time, Dr. Kvilhaug loves spending time with friends and family, preferably at the beach with a book in her hands. She enjoys baking for loved ones and has dived headfirst down the rabbit hole of baking sourdough bread. Her beloved and well-fed cat Mushu is waiting for the day Dr. Kvilhaug brings home a puppy.
Dr. Kvilhaug loves the aesthetic artistic aspect of dentistry and has continued her education in this realm to deliver gorgeous aesthetic results to her patients. She believes that it is both a blessing and responsibility to serve her community and loved ones.
